Privacy Policy

Personal Information Protection & Electronic Documents Act

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Accountability
Paulina is appointed to be responsible for personal information under its control.
Identifying Purpose
We are collecting personal information and personal health information to provide individualized nutritional and lifestyle recommendations and to transact purchases of digital products and services. All Information not related to physical and mental health; any health services provided are excluded from our collection if they do not provide any value to your personalized health recommendations.
Consent
Our Agreement outlines our scope, limitations and other details about our relationship for the time of our collaboration. Your consent will be required on that form.
Limiting Collection
We collect information only about your wellness and health-related details regarding your goal. Anything that does not require being collected, will not be requested.
Limiting Use, Disclosure, Retention
We keep your personal information and personal health information only for the purpose of its collection. If you clearly identify that our collaboration has come to an end, we will delete/shred/disregard the collection information. Once you clearly informed us about the end of our partnership, we will ask you to sign an agreement stating that you requested to have your Personal Information and Personal Health Information deleted/shredded/disregarded. This form includes that we will keep your file active for another 6 months and will complete deletion/shredding/disregarding your information after that period.
Accuracy
To ensure that your information stays accurate and up-to-date, we will perform an audit where we will contact you via e-mail to confirm the accuracy of your information.
Safeguards
All gathered Personal Information and Personal Health Information will be held safe on an external drive.
All digital tools will require a 3-month password change; 2-factor authentication; regularly updated firewall.
In addition, the external drive and all paper-based forms (intake form, contracts, agreements etc.) will be locked in a safe location.
Openness
Detailed information about our policies and practices relating to the management of personal information will be outlined on our website.
Individual Access
Upon request, a client will be informed of the existence, use and disclosure of their personal information and be given access to that information.
Challenging Compliance
A client has the right to challenge our compliance with the Personal Information Protection and Electronic Documents Act. Please contact our appointed employee at pauina(at)paulinahupka.com.